Complaint Handling Guidelines

Complaint Handling Guidelines
Consumer Right recognises that proper attention to the concerns of customers is an essential part of a well managed and successful business operation.
 
 
Consumer Right recognises that proper attention to the concerns of customers is an essential part of a well managed and successful business operation
Any complaints handling policy you adopt needs to acknowledge that:
 
 
  • your customers have the right to complain about goods and/or services purchased, and to have that complaint dealt with;
  • complaints can provide you with feedback about goods and/or services being offered; and
  • receiving a complaint gives you the opportunity to assess the impact on the market of certain goods and/or services.

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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