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Security & Privacy Policy
Thank you for visiting the dubaided.gov.ae website, a service of the Dubai Department of Economic Development. Please be assured that the privacy of our visitors is of utmost importance to us. Below, you may view the privacy policy adopted by DED:
 
Information Collected and Stored Automatically
DED shall automatically collect and store information during the user browse of the website, reading pages, or downloading information without identifying the user personally. DED shall automatically collect and store only the name of the Domain from which you entered the Internet (for example, "XYZcompany.com" if you use a private Internet access account); IP address of user; the date and time you access DED site; and the pages you visit, etc.) This information is used to measure the number of visitors to the different sections of DED site, and to help us make DED site more useful to our visitors. DED shall not track or record information about individuals and their visits, as cookies are enabled in order to set language and audience (e.g. researcher, consumer or business owner) preferences.
 
If You Send Us Personal Information
When registering:
In order to use most of the online services of this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). This information presents to the user specific information and services on our site for which he has expressed interest.
 
When completing an online form:
Some of our sites provide forms requesting visitors to enter personally-identifying information (e.g., name, address, e-mail address) for specific purposes, such as when the submitter is requesting a personal response. Before collecting personally-identifying information, we will prominently disclose:
  • why we are requesting the information;
  • how it will be used;
Generally, DED will not share any personally-identifying information you give us with any other government agency, private organization, or the public, except with your consent or as required by law.
 
When placing an order:
We request information from the user on our order form. A user must provide contact information (such as name, email) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.
 
When sending us an E-mail:
You may choose to send us personally identifying information such as an electronic mail message containing a request for information. ِAny information you submit may be viewed by various people in a wide variety of government agencies depending on the nature of your request. At no time will the Department sell, rent, loan, trade or lease any information collected on our site. Moreover, we do not create individual profiles with the information you provide.
 
Links to other sites
Our Website contains links to various other federal agencies and private organizations. Once you link to another site, you are subject to the policies of the new site.
 
Site Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted to DED offices. (OR For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage)
 
Sharing Legal Disclaimer
Though DED makes every effort to preserve user privacy, it may need to disclose personal information when required by law under a good-faith that such action is necessary to comply with a current judicial proceeding, or a court order or legal process served in relation to DED Web site.

 

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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