About Consumer Rights

About Consumer Rights
The most common queries that Consumer Protection receives from the public are about everyday experiences related to purchasing Goods and Services.
The Consumer Protection Division of the Department of Economic Development promotes consumer protection and fair trading in Dubai by:
 
  • providing information and advice to consumers and retailer / sellers about their rights and responsibilities;
  • helping consumers resolve disputes with retailer / sellers;
  • investigating complaints about unfair trading practices;
  • regulating business activities; and  

 

The most common queries that Consumer Protection receives from the public are about everyday experiences related to purchasing Goods and Services. The information on this website should answer most questions people have,
Relating to their rights and responsibilities when shopping.
 
 
For information and advice on any consumer protection issue:
 

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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